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SECRETARIAL & OFFICE SKILLS
Available
Guide to Report Writing
Guide To Report Writing
    Can be used in any course
    in which students are
    assigned to write a
    business report or are
    taught how to write
    reports. For
    Entrepreneurship,
    Management, Consulting,
    or Marketing courses;
    undergraduate Report
    Writing courses, MBA
    Managerial Writing
    courses, or adult or
    continuing education
    courses in Report Writing
    or Business Writing.
Availability: In Stock
£19.39
Available
Pitman New Era Shorthand Workbook 1
Pitman New Era Shorthand
Workbook 1
    This workbook is designed
    to consolidate the work
    learnt in the "Pitman New
    Era Anniversary Edition".
    Each section has
    sentences giving short
    form practice, phrasing
    practice, dictation to
    be copied on the blank
    lines in the book, and
    free dictation, together
    with a longhand key.
Availability: In Stock
£25.21
Available
High-Powered Typing
High-Powered Typing
    Aimed at students who
    have mastered the
    keyboard and now training
    to achieve high speeds,
    this updated practice
    material is more
    business-oriented making
    it useful for speed
    tests. It also includes
    past papers from LCCI,
    RSA and Pitman
    Qualifications
    examinations.
Availability: In Stock
£22.31
Available
Taking Minutes of Meetings
Taking Minutes Of Meetings
    Minutes are vital to the
    success of meetings.
    Attendees rely on them
    for information they may
    have missed and they
    serve as an essential
    communications tool for
    non-participants. This
    guide gives advice about
    the sections of a
    meeting; the agenda;
    personal preparation;
    taking notes; accuracy;
    and, writing up the
    minutes.
Availability: In Stock
£7.49
Available
Administrative Assistant
Administrative Assistant's And
Secretary's Handbook
    Between coordinating
    meetings, making travel
    arrangements, and
    running the phone lines,
    being a professional
    administrative assistant
    requires a range of
    skills involving
    interpersonal
    communication, written
    presentations, and
    organizational ability.
    This book provides
    information on subjects
    including record keeping,
    telephone usage, and
    mail.
Availability: In Stock
£21.24
Available
McGraw-Hill 36-hour Course in Business Writing and Communication
McGraw-Hill 36-hour Course In
Business Writing And
Communication
    Helps you write for
    success in various
    professions. This title
    enables you to acquire
    communication abilities
    with hands-on exercises,
    self-tests, expert
    insights, and more. It
    contains tools and
    techniques which make you
    professional in your
    communications and
    presentations.
Availability: In Stock
£10.49
Available
Crunch Point
Crunch Point
    From time to time,
    everyone is hit with a
    moment in which setbacks
    suddenly occur. In these
    moments, the difference
    between success and
    failure comes down to how
    well one handles the
    pressure. This book shows
    readers how they can not
    only survive the most
    stressful and difficult
    of situations - but also
    thrive in the face of
    pressure.
Availability: In Stock
£12.74
Available
Presentations That Change Minds
Presentations That Change
Minds
    Illustrates fourteen
    strategies for creating
    and delivering winning
    presentations. This title
    shows you how to
    determine which strategy
    will work best in a given
    situation and how to
    apply a range of best
    practices for realizing
    that strategy. It
    provides sample timelines
    for delivering
    presentations based on
    various strategies.
Availability: In Stock
£9.09
Available
The Veterinary Receptionist
The Veterinary Receptionist
    As the first person that
    many people encounter in
    their contact with the
    veterinary practice, the
    veterinary receptionist
    has an important part to
    play in inspiring
    confidence in clients.
    Suitable for the
    veterinary receptionist,
    this work provides
    practical, accessible
    information on how to
    fulfill this role
    professionally and
    efficiently.
Availability: In Stock
£21.99
Available
Minute Taking
Minute Taking
    While the principles of
    minute taking have hardly
    changed, the technology
    we use to help us changes
    all the time. This second
    edition takes account of
    the increasing use of
    laptops, data projectors
    and other equipment.
    Essential for anyone who
    takes minutes as part of
    their regular job or on
    an occasional basis.
Availability: In Stock
£13.46
Available
The Big Book of Business Games
The Big Book Of Business Games
    Contains group games and
    activities for managers
    and team leaders. This
    title offers games that
    help make a point without
    lecturing, uncover
    people problems in a
    department, spark
    discussions, and teach
    lessons about various
    aspects of making
    organizations successful.
Availability: In Stock
£9.74
Available
Teeline Gold Word List
Teeline Gold Word List
    This Teeline Gold edition
    of the "Word List" has
    doubled in size and
    contains recommended
    Teeline outlines for over
    12, 000 words which might
    be expected to occur
    frequently in
    non-technical material.
    New appendices of legal
    and medical words are
    included.
Availability: In Stock
£19.52
Available
NVQ Level 2 Business and Administration
NVQ Level 2 Business And
Administration
    Contains activities that
    are integrated within
    each unit to ensure that
    candidates practise their
    key skills and apply
    theory as they are
    learning. This work
    provides guidance through
    each unit to help
    learners think about and
    plan what evidence they
    will produce for their
    portfolio.
Availability: In Stock
£20.45
Available
The Language of Success
The Language Of Success
    Language is the medium of
    business. To be
    successful, we need to
    communicate effectively
    in writing. This book
    shows readers how to
    avoid mistakes, and to
    write lucid, concise,
    and accurate e-mails,
    letters, performance
    appraisals, and
    presentations.
Availability: In Stock
£10.19
Available
Perfect Phrases for Business Letters
Perfect Phrases For Business
Letters
    Whether it's writing a
    proposal, motivating
    employees, or reaching
    out to customers, this
    title offers the tools
    you need for effective
    communication. It
    provides: techniques to
    communicate messages and
    goals in business letters
    and proposals; tips for
    bringing out the best in
    every employee; and,
    dialogues and scripts to
    practice interactions.
Availability: In Stock
£4.49
Available
Keyboarding Course, Lessons 1-25
Keyboarding Course, Lessons
1-25
    Uses proven techniques to
    help readers develop
    fundamental skills by
    mastering the alphabetic
    keyboard, top-row
    numbers, symbols, and
    the numeric keypad. In
    this book, each lesson
    is clearly focused, well
    structured, and designed
    to provide step-by-step
    training and
    reinforcement to allow
    readers to quickly build
    their skills and
    confidence.
Availability: In Stock
£37.99
Available
Teeline Gold
Teeline Gold
    The flexible Teeline
    system of shorthand is
    based on the English
    alphabet, and gives
    students scope for
    developing their own
    style of writing. This
    student pack consists of
    one copy of each of three
    "Teeline Gold" books -
    the course book, the
    workbook and the word
    list.
Availability: In Stock
£32.55
Available
Influencer
Influencer
    Whether your goal is to
    change minds, change
    markets, or change the
    world-anything is
    possible for an
    influencer.This work
    brings together the
    strategies of
    contemporary influence
    masters. Drawing from the
    skills of hundreds of
    successful influencers,
    it shares eight
    principles for changing
    behaviors.
Availability: In Stock
£11.24
Available
The Art of Connecting
The Art Of Connecting
    Workplaces are becoming
    more diverse every day -
    and in more ways.
    Leaders, managers, and
    employees must find new
    ways to communicate
    across differences in
    perspective and
    experience. This book
    reveals five core
    principles and presents
    corresponding, specific
    strategies for overcoming
    communications barriers.
Availability: In Stock
£16.99
Available
The Case Study Handbook
The Case Study Handbook
    Provides an approach for
    analyzing, discussing,
    and writing about cases.
    This book shows how to
    classify cases according
    to analytical task they
    require (solving a
    problem, making a
    decision, or forming an
    evaluation) and establish
    a base of knowledge about
    a case. It shows how to
    talk about cases in
    class.
Availability: In Stock
£15.29
Available
Teach Yourself Get Started in Shorthand Pitman 2000
Teach Yourself Get Started In
Shorthand Pitman 2000
    Shorthand is a valuable
    asset to everyone, young
    or old, in private or
    business life and Pitman
    2000 is a system designed
    for easy learning. Get
    Started in Shorthand:
    Pitman 2000 is the
    perfect guide to this
    useful tool for a busy
    and fast-moving world.
Availability: In Stock
£7.36
Available
NVQ Level 3 Business and Administration
NVQ Level 3 Business And
Administration
    Contains activities that
    are integrated within
    each unit to ensure that
    candidates practise their
    key skills and apply
    theory as they are
    learning. This work
    provides guidance through
    each unit to help
    learners think about and
    plan what evidence they
    will produce for their
    portfolio.
Availability: In Stock
£21.38
Available
The Definitive Personal Assistant and Secretarial Handbook
The Definitive Personal
Assistant And Secretarial
Handbook
    Suitable for management
    assistants, secretaries
    and executive assistants,
    this title deals with
    various aspects of these
    vital administrative
    roles and the necessary
    skills, including:
    relationship management,
    communication and
    confidence, the secrets
    of body language,
    listening and questioning
    skills, and coping with
    pressure and stress.
Availability: In Stock
£11.24
Available
The Gregg Shorthand Manual Simplified
The Gregg Shorthand Manual
Simplified
    A shortand outline for
    many words in the English
    language. This title
    contains 26, 098 words
    most commonly used in
    notation with their
    official shorthand
    outlines. It also
    includes words that are
    frequently used in such
    fields as medicine, law,
    engineering, chemistry,
    and others. It contains
    2, 604 proper names and
    geographic expressions.
Availability: In Stock
£9.74
Available
Medical Receptionists and Secretaries Handbook
Medical Receptionists And
Secretaries Handbook
    Contains important
    information for staff,
    enabling them to work
    efficiently and
    effectively both within
    the NHS and private
    medical sectors. This
    book encourages an
    understanding of the
    importance of
    administrative staff in
    providing high standards
    of patient care and
    promotes teamwork in the
    healthcare environment.
Availability: In Stock
£20.85
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