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Customer Service Skills: High Level Telephone Skills

This inspirational two day workshop is packed full of fresh concepts and strategies that are guaranteed to maximise your sales success when selling over the telephone. This workshop covers advanced telephone sales skills that will help you to attract

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: HLT-slash-30417
Availability: In Stock
£549.00

Product Description

This inspirational two day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your sales success when selling over the telephone. This workshop covers advanced telephone sales skills that will help you to attract new business & manage existing accounts.

The main focus of the two days is relationship building & adopting an approach that is centred on achieving sales through world-class service. This approach will help you to secure fresh business & also attract & retain loyal & profitable customers.

These two days are very interactive, upbeat & engaging. Learning objectives are achieved through self-assessment, action planning, coaching, reflection, discussion & practice. Every skill & concept explored will be brought to life so you can clearly see how you will apply your learning to your sales role.

This training may be available onsite; please contact us if you are interested.

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Interactive - Interaction can take place between a person and a device
World - A physical grouping, commonly used to describe earth and everything associated with ti
Telephone - A device used for communicating audio over long distances
Day - The time it takes a planet or other space objects to complete one rotation.
Learning - Educating and growing in intelligence.

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Page Updated: 2012-04-02 14:24:00

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