This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance

Credit control is a vital element for any organisation in controlling their cash flow & reducing the risks of providing credit

Deal with difficult people situations. Understand how own behaviour & attitude can affect & influence the behaviour of others.

Successful businesses are built on the quality of product & service that they provide. They strive to achieve excellence, yet

This inspirational two day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your sales success

Customers are becoming more discerning in their needs & are looking beyond service for memorable interactions & experiences. In

How to select the right print firm for your work, from the dozens that pester you for your business.
Includes:: Understanding

This course has been designed to support those who are looking for a new job or those who find themselves in the position of having