This course will ensure your staff always project the correct image to your potential customers & clients to make your company
...This course will enable participants to understand who their customers are & what they require us to do in order to improve &
...Being able to provide a great customer care service can be the difference between gaining & keeping a customer & losing one. The
...This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance
...Credit control is a vital element for any organisation in controlling their cash flow & reducing the risks of providing credit
...Successful businesses are built on the quality of product & service that they provide. They strive to achieve excellence, yet
...This inspirational two day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your sales success
...Telephones & mobile phones help us to communicate with our customers. Therefore, it is essential that whenever we are on the
...Customers are becoming more discerning in their needs & are looking beyond service for memorable interactions & experiences. In
...Deal with difficult people situations. Understand how own behaviour and attitude can affect and influence the behaviour of others. Recognise tactics and strategies used by others. Ensure personal safety.
This training may be available onsite;
Deal with difficult people situations. Understand how own behaviour & attitude can affect & influence the behaviour of others. Recognise tactics & strategies used by others. Ensure personal safety.
This training may be available onsite; please contact us if you are interested.