The ability to handle a variety of customer situations & issues is fundamental to providing effective customer service in business-tobusiness
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their
...In today's competitive markets, customer service determines the winners & losers & is critical to the success of any organisation.
...This course will ensure your staff always project the correct image to your potential customers & clients to make your company
...This course will enable participants to understand who their customers are & what they require us to do in order to improve &
...This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance
...Credit control is a vital element for any organisation in controlling their cash flow & reducing the risks of providing credit
...Deal with difficult people situations. Understand how own behaviour & attitude can affect & influence the behaviour of others.
...Successful businesses are built on the quality of product & service that they provide. They strive to achieve excellence, yet
...This inspirational two day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your sales success
...Being able to provide a great customer care service can be the difference between gaining and keeping a customer and losing one. The importance of dealing with customers efficiently and effectively is often underestimated. This course provides the
Being able to provide a great customer care service can be the difference between gaining & keeping a customer & losing one. The importance of dealing with customers efficiently & effectively is often underestimated. This course provides the tools & techniques to ensure you maintain an excellent relationship with your customers so they will keep coming back for your product or service.
This training may be available onsite; please contact us if you are interested.