A one-day highly participative introductory course leading to a basic working knowledge of the foreign exchange & currency options

This one-day programme will explain the complex world of foreign exchange from the perspective of those who need to manage the

Any important commercial property agreement has a tax angle to it but, all too often, those structuring the deal are insufficiently

• Do you want to make sure you're presenting a professional image of your organisation?
• Do you want to make sure

The ability to handle a variety of customer situations & issues is fundamental to providing effective customer service in business-tobusiness

In today's competitive markets, customer service determines the winners & losers & is critical to the success of any organisation.

This course will ensure your staff always project the correct image to your potential customers & clients to make your company

This course will enable participants to understand who their customers are & what they require us to do in order to improve &

Being able to provide a great customer care service can be the difference between gaining & keeping a customer & losing one. The

This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance