A one-day highly participative introductory course leading to a basic working knowledge of the foreign exchange & currency options
...This one-day programme will explain the complex world of foreign exchange from the perspective of those who need to manage the
...Any important commercial property agreement has a tax angle to it but, all too often, those structuring the deal are insufficiently
...The ability to handle a variety of customer situations & issues is fundamental to providing effective customer service in business-tobusiness
...In today's competitive markets, customer service determines the winners & losers & is critical to the success of any organisation.
...This course will ensure your staff always project the correct image to your potential customers & clients to make your company
...This course will enable participants to understand who their customers are & what they require us to do in order to improve &
...Being able to provide a great customer care service can be the difference between gaining & keeping a customer & losing one. The
...This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care & directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied &, more importantly, dissatisfied clients.
CPD value 5.5 Hours
CPD = Continuous Professional Development (All courses are approved for CPD by the Law Society & meet the standards expected of all professional bodies).
This training may be available onsite; please contact us if you are interested.