In today's competitive markets, customer service determines the winners & losers & is critical to the success of any organisation.
...This course will ensure your staff always project the correct image to your potential customers & clients to make your company
...This course will enable participants to understand who their customers are & what they require us to do in order to improve &
...Being able to provide a great customer care service can be the difference between gaining & keeping a customer & losing one. The
...This programme is if you if you need to increase your awareness of customer relationship building, & understand its importance
...Deal with difficult people situations. Understand how own behaviour & attitude can affect & influence the behaviour of others.
...Successful businesses are built on the quality of product & service that they provide. They strive to achieve excellence, yet
...This inspirational two day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your sales success
...Telephones & mobile phones help us to communicate with our customers. Therefore, it is essential that whenever we are on the
...Customers are becoming more discerning in their needs & are looking beyond service for memorable interactions & experiences. In
...Credit control is a vital element for any organisation in controlling their cash flow and reducing the risks of providing credit to late paying or non-paying customers. This course has been designed specifically for those working in a credit control
Credit control is a vital element for any organisation in controlling their cash flow & reducing the risks of providing credit to late paying or non-paying customers. This course has been designed specifically for those working in a credit control role who wish to improve their ability & effectiveness when making the all important customer contacts which are such a vital part of credit control.
This training may be available onsite; please contact us if you are interested.