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ITIL V2: Practitioner Certificate: Problem Management (3 Days)

This three-day instructor-led highly interactive course consists of formal lectures, discussions, presentations, exercises, exam preparation and the ISEB Practitioners examination in Problem Management. The course focuses on the effective resolution

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: ITIL-P-PM-slash-978
Availability: In Stock
£1025.00
management & personel Education and Training Courses > Training Courses > Vocational training > Management & Personel
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Product Description

This three-day instructor-led highly interactive course consists of formal lectures, discussions, presentations, exercises, exam preparation & the ISEB Practitioners examination in Problem Management. The course focuses on the effective resolution of problems using the ITIL Problem Management process & supporting best practice disciplines. The course is designed for delegates with more than one year's experience in a problem management environment.

On completion, participants will understand the important role Problem Management plays in the delivery of IT services. They will appreciate why Problem Management need to be able to resolve problems as quickly & efficiently as possible in order to have efficient computer services for the customers.

This training may be available onsite; please contact us if you are interested.

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Page Updated: 2012-04-02 14:24:00

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