ISTQB (International Software Testing Qualifications Board) is the new standard for international qualifications in software
...This course will enhance your commercial skills in buying IT goods & services, increase your confidence with vendors & ability
... This course focuses on IT projects & everything they encompass
- hardware, software, vendor relationships, communication
A successful relationship manager will bridge the divide that often arises between a business unit & its IT department. In this
...IT plays a crucial role in enabling your overall business strategy. Effective IT strategic planning is an essential component to
...A Change Management system offers a means to control changes & reduce the adverse impact of change related problems. The ability
...The course is intended to promote ITIL (R) ' Best Practice' in Configuration Management, & allows the course attendees the opportunity
...The IT Service Continuity Management course provides practical guidance on the planning & implementation of a comprehensive IT
...This three-day instructor-led highly interactive course consists of formal lectures, discussions, presentations, exercises,
...The course builds on the general principles, covered as part of the ITIL Foundation course (SMEV3 & SME). This enables the organisation
...This course provides comprehensive first-level training for anyone involved in support and delivery of IT Services. The course and trainers are fully accredited by the British Computer Society.
It culminates in an optional one-hour multiple-choice
This course provides comprehensive first-level training for anyone involved in support & delivery of IT Services. The course & trainers are fully accredited by the British Computer Society.
It culminates in an optional one-hour multiple-choice examination for the ISEB Foundation Certificate in IT Service Management & is a pre-requisite for the more in-depth Manager's & Practitioner Certificate qualifications.
The course covers the fundamentals of the IT Infrastructure Library (ITIL) Service Delivery & Service Support publications as formulated by the UK Office of Government Commerce (OGC).
This training may be available onsite; please contact us if you are interested.