United Kingdom
France
Germany
Netherlands
Sweden
USA
Italy
Spain
More From Contributor
ITIL V3: Capability Certificate: Planning, Protection & Optimisation
The ITIL® Intermediate Certificate in Planning, Protection and Optimisation forms part of the Capability series of Intermediate certification modules, which can be taken as stand-alone qualifications or with a view to amassing sufficient credits
Product Description
The ITIL® Intermediate Certificate in Planning, Protection & Optimisation forms part of the Capability series of Intermediate certification modules, which can be taken as st&-alone qualifications or with a view to amassing sufficient credits to gain the ITIL (R) Service Management Expert qualification. It will be of interest to candidates who wish to gain a deep level of understanding of the Planning, Protection & Optimisation processes & roles across the Service Lifecycle. This course will enable delegates with a Foundation-level knowledge of IT Service Management to apply good practice across the Service Management lifecycle in processes pertaining to the capability of Planning, Protection & Optimisation.
The course is interactive, combining presentation sessions & group exercises, with plenty of opportunity for questions & discussion. On completion of the course & the required personal study, delegates will be able to sit the ITIL® Intermediate examination in Planning, Protection & Optimisation worth 4 credits'.
This training may be available onsite; please contact us if you are interested.
Reviews/Comments
Add New
Vouchers
Do you know a voucher code for this product or supplier? Add it to Insights for others to use.
Denmark