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ITIL V3 Service Manager: V2-v3 Managers Bridge
The ITIL v3 Service Manager Bridge Certificate provides a fast track to update your Service Manager certification. This course covers new ITIL v3 content and introduces the Service Lifecycle, which forms the core of ITIL v3. You also gain the knowledge
Product Description
The ITIL v 3 Service Manager Bridge Certificate provides a fast track to update your Service Manager certification. This course covers new ITIL v 3 content & introduces the Service Lifecycle, which forms the core of ITIL v 3. You also gain the knowledge necessary to take the ITIL v 3 Service Manager Bridge Certification exam, offered at the end of this course.
Course WorkshopsWorkshops provide knowledge of Service Lifecycle processes that are new or significantly changed in ITIL v 3 from previous versions. Workshops include: Applying Service Management as a practice Identifying Service Strategy processes & implementation challenges Linking Service Catalog Management to business value Implementing Continual Service Improvement to support the Service Lifecyle Planning Service Management technologies Taking the ITIL v 3 Service Manager Bridge Certification exam
This training may be available onsite; please contact us if you are interested.
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