Senior PAs & secretaries are often called on for HR advice or to provide HR administration support. This course provides a comprehensive

Support staff have a crucial role to play in contributing towards the effectiveness of the department. This course is designed

One of the most powerful business outcomes resulting from learning & development is enhanced organisational effectiveness & sustainability

The use of competency frameworks has grown steadily over recent years & today they are commonly applied by L&D & HR specialists

Most business professionals need to conduct interviews in some or all these areas: recruitment, promotion, discipline, coaching,

Successful recruitment results from a well-planned & effectively-managed interview process. This interviewing skills course focuses

Find out all you need to know about the HR function, its role within organisations & the impact of latest legislation.

Return on investment (ROI) is a crucial measure for service functions within any organisation. To secure & retain necessary funding,

Best practice organisations recognise that Performance Management (PM) is not simply another means of getting people to comply

Performance reviews are an essential component of employee development. Someone once said, ' If you always do what you've always