In the world of IT, change is inevitable. We are part of it; subject to it; & often the initiator of it. Dealing with ambiguity

We are all subjected to change in one way or another. In organisations nearly all change has implications for the people who work

The managing conflict course will benefit individuals, teams & the organisation by providing delegates with the understanding

This facilitated workshop will allow you to analyse the customer service levels your currently provide & benchmark these against

Most organisations recognise the value of taking a whole-person view of their staff. They realise that what happens to

Grievance issues are escalating in both scale & number due to recent legislative requirements & the number of different areas

Projects are dynamic with real business objectives & cannot be managed by processes alone. Success therefore requires a combination

This one-day workshop has been designed to help you understand what empowerment is. You will understand the very significant implications

Discover new tools for turning the art of sales management into a reliable science. Help your people motivate themselves. Become

Information overload is a daily occurrence & can lead to reduced productivity, added stress, & decreased attention span & memory.