More From Contributor

£425.00

This course is designed to help organisations recognise & cope with bullying in the workplace. It will enable delegates to explore

...
Archived Product
£560.00

One of the major challenges for today's learning & development practitioner is working collaboratively with others in a partnership

...
Archived Product
£595.00

In the world of IT, change is inevitable. We are part of it; subject to it; & often the initiator of it. Dealing with ambiguity

...
Archived Product
£450.00

We are all subjected to change in one way or another. In organisations nearly all change has implications for the people who work

...
Archived Product
£484.00

The managing conflict course will benefit individuals, teams & the organisation by providing delegates with the understanding

...
Archived Product
£225.00

Most organisations recognise the value of taking a whole-person view of their staff. They realise that what happens to

...
Archived Product
£425.00

This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance & helps

...
Archived Product
£425.00

Grievance issues are escalating in both scale & number due to recent legislative requirements & the number of different areas

...
Archived Product
£1495.00

Projects are dynamic with real business objectives & cannot be managed by processes alone. Success therefore requires a combination

...
Archived Product
£0.00

This one-day workshop has been designed to help you understand what empowerment is. You will understand the very significant implications

...
Archived Product

Managing Customer Service Excellence

This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark these against latest research in delivering customer service excellence.

It will offer practical advice on how to raise

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

This page now acts as a permanent archive for this product. Add more information using the comments box below to ensure it can still be found by future generations.

Use our search facility to see if it is available from an alternative contributor.
  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: MPDMCSE-slash-41909
Availability: In Stock
£410.00

Product Description

This facilitated workshop will allow you to analyse the customer service levels your currently provide & benchmark these against latest research in delivering customer service excellence.

It will offer practical advice on how to raise standards of customer service amongst your team, & provide support to individuals in customer-facing roles.

Customer service excellence is not the sole responsibility of your Customer Service Professionals, & this workshop will help you manage the contribution of the wider organization in delivering service excellence.

Reviews/Comments

Add New

Intelligent Comparison

Oooops!
We couldn't find anything!
Perhaps this product's unique.... Or perhaps we are still looking for comparisons!
Click to bump this page and we'll hurry up.

Price History

Oooops!
We couldn't find any historical pricing!

Vouchers

No voucher codes found.
Do you know a voucher code for this product or supplier? Add it to Insights for others to use.

Facebook

Jargon Buster

team - A group of people or animals linked by a common purpose.
Sole - The bottom of a shoe.
Practical - Weather a task is easy to carry out and realistically succeed.

Supplier Information

Page Updated: 2012-04-02 14:24:00

Community Generated Product Tags

Oh No! The productWIKI community hasn't generated any tags for this product yet!
Menu