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ITIL V3: Foundation Certificate In IT Service Management: Bridging
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This one and one half day course is designed for those who hold the ITIL v2 Foundation Certificate and now want to gain the bridging "Credit" to ITIL V3. (This course was oginally offered as a one day event, but due to the complexity of the examination
Product Description
This one & one half day course is designed for those who hold the ITIL v 2 Foundation Certificate & now want to gain the bridging " Credit" to ITIL V3. (This course was oginally offered as a one day event, but due to the complexity of the examination is best undertaken over one & one half days with a short examination before lunch on the second day).
The course will examined & will be worth 0.5 "credits". When combined with the 1.5 "credits" awarded to holders of the ITIL v 2 Foundation Certificate, sufficient credits (2.0) are held to begin the more advanced training in the ITIL v 3 roadmap.
The course focuses on the new ITIL v 3 structure (The service Lifecycle) & how this extends beyond the Service Support & Service Delivery focus in ITIL v 2.
This training may be available onsite; please contact us if you are interested.
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