There is a transition required to turn a sales person into an accomplished key account manager. Sales arguments must become business

Every manager knows that "innovation" is key to business success, & that those who don't innovate perish. Yet there is surprisingly

Every manager knows that "innovation" is key to business success, & that those who don't innovate perish. Yet there is surprisingly

A practical 2-day course that provides participants with the skills & confidence to tackle difficult interviews. The programme

Do you need to influence at a strategic level to push through your ideas & proposals? As a senior manager you need

This practical 2-day course uses case studies & examples to examine each stage of an employment tribunal claim, from receipt

Writing effective copy is a real skill
- & this half-day course will show you how to do it. Taught by highly experienced former

Saying ' No' is particularly difficult when dealing with customers but there are occasions where this is the only sensible course

Theory courses such as ISEB Foundation & Intermediate help to know WHAT we need to do in testing but they do not tell us HOW