Recruitment & selection is an expensive & time consuming process which needs to be done fairly & objectively. Mistakes made by

Interviewers don't just fill jobs
- they impact on an organisation's performance. They also have a powerful effect on employer

The volume of information bombarding

All the new credit controller needs to know to confidently & successfully collect payment over the phone.

This practical

• How good is the relationship you have with your vendors?

Do you always receive services to the same high

The aim of this course is to provide participants with the basic knowledge & training to enable them to be able to deal with

Research shows that emotional intelligence is a key ability in building & maintaining successful relationships at work. This is

This one-day course provides an insight into Emotional Intelligence (EI). Through exercises & groups discussions, delegates will

This is a fun & interactive workshop which gives a broad overview of the subject of emotional intelligence. Each of the competence