The volume of information bombarding

All the new credit controller needs to know to confidently & successfully collect payment over the phone.

This practical

• How good is the relationship you have with your vendors?

Do you always receive services to the same high

In this course, students learn the technical writing techniques that apply directly to writing requirements documents

Research shows that emotional intelligence is a key ability in building & maintaining successful relationships at work. This is

This one-day course provides an insight into Emotional Intelligence (EI). Through exercises & groups discussions, delegates will

This is a fun & interactive workshop which gives a broad overview of the subject of emotional intelligence. Each of the competence

Emotional Intelligence is defined as.. ."the capacity for recognising our own feelings & those of others, for motivating ourselves,

Emotional Intelligence is defined as.. ."the capacity for recognising our own feelings & those of others, for motivating ourselves,