All the new credit controller needs to know to confidently & successfully collect payment over the phone.

This practical

• How good is the relationship you have with your vendors?

Do you always receive services to the same high

In this course, students learn the technical writing techniques that apply directly to writing requirements documents

The aim of this course is to provide participants with the basic knowledge & training to enable them to be able to deal with

This one-day course provides an insight into Emotional Intelligence (EI). Through exercises & groups discussions, delegates will

This is a fun & interactive workshop which gives a broad overview of the subject of emotional intelligence. Each of the competence

Emotional Intelligence is defined as.. ."the capacity for recognising our own feelings & those of others, for motivating ourselves,

Emotional Intelligence is defined as.. ."the capacity for recognising our own feelings & those of others, for motivating ourselves,

In a changing business climate, organizations need leaders with more than technical & intellectual competence to maintain a competitive