Situations & systems are easier to change than the human condition
- particularly when people are well-trained & well-motivated as they usually are in maintenance organisations This is a down-to-earth practitioner's guide to managing maintenance error written in Dr Reason's highly readable style It deals with human risks generally & the special human performance problems arising in maintenance as well as providing an engineer's guide for their understanding & the solution After reviewing the types of error & violation & the conditions that provoke them the author sets out the broader picture illustrated by examples of three system failures Central to the book is a comprehensive review of error management followed by chapters on- managing person the task & the team;
- the workplace & the organization;
- creating a safe culture; It is then rounded off & brought together in such a way as to be readily applicable for those who can make it work to achieve a greater & more consistent level of safety in maintenance activities The readership will include maintenance engineering staff & safety officers & all those in responsible roles in critical & systems-reliant environments including transportation nuclear & conventional power extractive & other chemical processing & manufacturing industries & medicine