Managing Human Behavior in Public & Nonprofit Organizations helps you understand manage & influence the behaviour of others in the workplace Taking an action-oriented approach the authors use real-world circumstances within public & non-profit organisations to illustrate key concepts Important topics such as stress decision making motivation leadership communication teams & change give you a foundational understanding of the basic issues that affect human behaviour In addition to new cases & examples from the public & non-profit sectors this edition features new material on leadership & organisational change cultural diversity & generational diversity & positive organisational behaviour NEW TO THIS EDITIONNew material on leadership & organisational change build your critical management & leadership skills so you can act effectively & responsibly under real -world pressures Expanded coverage of cultural diversity helps you understand communicate with & effectively interact with people across cultures as well as work with varying cultural beliefs & schedules Expanded coverage of positive organisational behaviour
Includes:: the latest research & findings that demonstrate the successful implementation of positive psychology in the workplace New cases examples self-assessments & exercises bring concepts to life with relevant ways to practice & improve your management skills A companion website will be available for lecturers at studysagepubcomdenhardt 4e featuring additional teaching resources