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Consumer guides & advice
Available
Money Back Guaranteed: How to be your own consumer champion
Money Back Guaranteed: How To
Be Your Own Consumer Champion
    When was the last time
    you thought you deserved
    a refund? Or wanted to
    complain about the
    service you were getting?
    Did you write a strongly
    worded letter? Did you
    fire off an angry email?
    Or did you phone and
    spend a frustrating
    afternoon being passed
    around a call
    centre?

    And did
    you actually get the
    result you
    wanted?

    Every day,
    hundreds of legitimate
    complaints get lost in a
    mess of corporate
    bureaucracy, outsourced
    departments and
    labyrinthine procedures.
    As consumers, we may try
    our hardest to let
    companies know when
    we
Availability: In Stock
£7.99
Available
A Good Life: The Guide to Ethical Living
A Good Life: The Guide To
Ethical Living
    Who most deserves my
    charitable donations?
    What are my household
    cleaners doing to my
    family's health? Was the
    person who made my shoes
    paid fairly? Our lives
    are beset by such
    dilemmas. None have easy
    answers. But more and
    more of us want to try
    and do the right thing.
    Somehow we must reduce
    our demands on the planet
Availability: In Stock
£16.99
Available
The Bookshops Of London
The Bookshops Of London
    This new edition is the
    definitive guide to
    London's bookshops,
    covering the area within
    the M25. Now completely
    revised and updated, it
    details all bookshops -
    new, secondhand,
    antiquarian and
    specialist - in and
    around the capital. The
    guide is easy to use,
    with comprehensive
    indexes allowing all
    stores to be identified
    both by location and by
    main subject
    specialisation. The
    lively and informative
    descriptions are
    accompanied by essential
    facts such as opening
    hours and range of
    services provided. Hugely
    useful within trade
    itself, the first
    edition of THE BOOKSHOPS
    OF LONDON sold over 20,
    000 copies and proved to
    be especially popular
    with book-loving
    visitors. It is an
    indispensable reference
    guide for all those
    interested in books and
    bookshops.
Availability: In Stock
£8.99
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