Whether you manage in a 'not for profit' organisation, a government department or agency, a business large or small, all have

This two-day course is designed for teams working within a demanding telesales or call centre environment. The ability to deliver

No contract will 'bring home the bacon' unless it is underpinned by sound & effective contract administration. No matter how good

Getting your message across successfully on television & radio is crucial in today's media driven world. This unique course simulates

Seminars & workshops offer direct & indirect income opportunities, can meet a host of sales & marketing objectives, & raise

The promotion from team member to manager/supervisor is a landmark in any career. It recognises the achievement in a previous

This course forces delegates to pull out their file & actively review the foundation course they attended three to four months

This course builds on the skills learned in Successful Supervisory Management. It concentrates on leadership styles

• Do you need to be able to develop clear, concise & effective training materials?
• Do you want to improve your

It is difficult to think of anything more important to organisations than the sound implementation of their strategy, the key