Organisations frequently delegate responsibility for budget preparation & control to line managers who have had no training to

" The wise man knows everything
- the shrewd man knows everybody" As competition becomes fiercer, no manager or consultant

Whether you manage in a 'not for profit' organisation, a government department or agency, a business large or small, all have

This two-day course is designed for teams working within a demanding telesales or call centre environment. The ability to deliver

No contract will 'bring home the bacon' unless it is underpinned by sound & effective contract administration. No matter how good

Seminars & workshops offer direct & indirect income opportunities, can meet a host of sales & marketing objectives, & raise

This two-day interactive workshop focuses on a dynamic sales process that will assist you to develop a more structured sales approach

The promotion from team member to manager/supervisor is a landmark in any career. It recognises the achievement in a previous

This course forces delegates to pull out their file & actively review the foundation course they attended three to four months

This course builds on the skills learned in Successful Supervisory Management. It concentrates on leadership styles