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Successful Call Centre Selling

This two-day course is designed for teams working within a demanding telesales or call centre environment. The ability to deliver a service that will 'delight your customers every time', whilst ensuring the sale is closed, will help to give your

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: MPDSCCS-slash-38092
Availability: In Stock
£845.00

Product Description

This two-day course is designed for teams working within a demanding telesales or call centre environment. The ability to deliver a service that will 'delight your customers every time', whilst ensuring the sale is closed, will help to give your company a vital competitive edge.

However if the image of the organisation is to be enhanced then individuals will have to meet the challenge of providing the best customer service available; & that usually requires improvements to the service customers presently receive.

This course is designed to give attendees the opportunity to learn new techniques for up & on selling further services & products when clients call into the organisation.

The course will be very practical & will include assessments of role plays.

This training may be available onsite; please contact us if you are interested.

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deliver - The method by which something is delivered fomr one location to another
edge - Enhanced data rates for GSM evolution also known as enhanced GPRS. A mobile phone technology with improved data transmission rates.
edge - The point at which two surfaces meet
Day - The time it takes a planet or other space objects to complete one rotation.
Practical - Weather a task is easy to carry out and realistically succeed.
Environment - The conditions and surrounding area.

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Page Updated: 2012-04-02 14:24:00

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