In addition to achieving the objectives of the standard Foundation course, the Foundation Plus course is designed
...Please note, this course is currently in development. It is currently expected for release in November 2010.
This
...Please note, this course is currently in development. It is currently expected for release in October 2010.
This
...Please note, this course is currently in development. It is currently expected for release in November 2010.
This
...Please note, this course is currently in development. It is currently expected for release in October 2010
This
...Please note, this course is currently in development. It is currently expected for release in October 2010.
This
...The workshop is designed for those already working in Release Management, who would like to broaden their knowledge of the subject
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The IT Service Management Analyst
- Change Analyst gives knowledge & practical experience of the main skills & competencies
Provide focused instruction for experienced UNIX administrators on how to install, customize & administer the AIX
...Please note, this course is currently in development. It is currently expected for release in November 2010.
This course provides candidates with an understanding of the principles of, and practical experience of using industry best
Please note, this course is currently in development. It is currently expected for release in November 2010.
This course provides candidates with an understanding of the principles of, & practical experience of using industry best practice involved in identification, selection, contracting, monitoring, reporting, & managing of suppliers, leading to a Specialist qualification in Supplier Management.
Target GroupThis qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) & particularly Suppler Management. The subject matter within this qualification is based on industry best practice, frameworks & guidelines including ITIL, COBIT & ISO/IEC 20000. This qualification forms part of the 'ITSM Specialist' series.