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How To Create A Service Catalogue According To ITIL

A good IT services organisation should begin with a clear understanding of how any given IT component enables or disables a business process. Until this is understood IT does not have alignment to business goals. This understanding of risk and dependency

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: SCAT-slash-35381
Availability: In Stock
£695.00

Product Description

A good IT services organisation should begin with a clear understanding of how any given IT component enables or disables a business process. Until this is understood IT does not have alignment to business goals. This understanding of risk & dependency identifies how technology is assembled into services & utilised by the business. The definition & presentation of these services should be presented in a structured portfolio within the enterprise IT Service Catalogue.

This training may be available onsite; please contact us if you are interested.

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Page Updated: 2012-04-02 14:24:00

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