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ITIL V3: Specialist Certificate In Business Relationship Management
Please note, this course is currently in development. It is currently expected for release in November 2010.
This course provides candidates with an understanding of the principles of, and practical experience of using, industry best
Product Description
Please note, this course is currently in development. It is currently expected for release in November 2010.
This course provides candidates with an understanding of the principles of, & practical experience of using, industry best practice involved in operating, monitoring, reporting, implementing, planning & improving Business Relationship Management, leading to a Specialist qualification in Business Relationship Management (BRM).
Target GroupThis qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) & particularly Business Relationship Management. The subject matter within this qualification is based on industry best practice, frameworks & guidelines including ITIL, COBIT & ISO/IEC 20000. This qualification forms part of the 'ITSM Specialist' series.
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