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ITIL V3: One Day Overview
This course provides a 'taster' to Service Management, a topic that could change your life, as more than one exponent has said! The answer to many of the prayers of all levels of IT staff, a best practice framework based on the ten volumes of the
Product Description
This course provides a 'taster' to Service Management, a topic that could change your life, as more than one exponent has said! The answer to many of the prayers of all levels of IT staff, a best practice framework based on the ten volumes of the Information Technology Infrastructure Library (ITIL) that comprise Service Management.
This training may be available onsite; please contact us if you are interested.
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