Practising Social Care Course Each of the six lessons is in two main parts. The first part (Practice Focus) deals with one of the six clusters of occupational standards. The numbering of the six lessons corresponds with the six clusters of occupational standards. The statements from the occupational standards are reframed so that the students can focus on enhancing their knowledge & understanding. The second part (Knowledge Focus) deals with a related aspect of knowledge & understanding. The practice focus concentrates more upon directly enhancing knowledge & understanding related to the specific key roles in each lesson, while the knowledge focus concentrates more upon developing broader aspects of knowledge & understanding.   This course aims to enhance students’ understanding of the key skills comprising the occupational standards. ...

Presentation & Social Interaction Skills Course However talented you are & how ever good at your job you are, you will not be able to achieve very much unless you can deliver your message & yourself effectively. In this course, firstly we look at the process of delivering an effective oral presentation. Related to this skill is the skill of running effective meetings & of interacting with your work colleagues. Meetings are obviously important features of organisational life. You learn more about these skills in this unit. Finally we bring together all these communication skills that you will need in your business life to develop your own personal skills of self-presentation in an interview situation & through your curriculum vitae. We also identify the features & importance of an organisation's culture as this affects all communication within it & your approach to it. ...

Prevention & Control of Infection Course The course has been written to be relevant to a wide range of environments & is ideal for learners who wish to gain an understanding of the causes of infection & how these can be managed & controlled. The course is designed for those who wish to develop their knowledge of infection control. It is suitable for those who wish to access this training with a view to progression towards further qualifications or for those who wish to study this programme in order to complement other programmes This award has been mapped against the relevant General Health Care, Health & Social Care & Infection Prevention & Control National Occupational Standards. ...

Pricing & Distribution Management Course In this course, we look at the price & place elements of the marketing mix. Pricing is a key ingredient of the marketing mix & one that creates revenue. We look at three ways of deciding pricing levels in the market & show the importance of a marketing-orientated approach. Generally, price is a controllable variable in the mix. In the UK, there are new challenges to marketers with the introduction of the euro as a base currency for business to business dealings in Europe.   By the end of this course you will be able to: appreciate the role of pricing in the marketing mix differentiate between key approaches to pricing products, & evaluate their relative strengths & weaknesses in given situations distinguish between strategic & tactical pricing situations recognise the factors which lead to price-based competition appreciate the challenges to European marketers of the introduction of the euro explain the strategic & tactical importance of distribution management distinguish between direct & indirect distribution systems identify key changes in the distribution environment select appropriate distribution channels for given products & services. ...

Principles of Human Resource Management Course Every business is made up of people, the human resources of the business. How effectively those human resources are managed will have a major impact on how successful the business becomes. Indeed in many industries, the quality of the human resources, how effectively they work together & how well they are trained & developed, can be the major factor in maintaining the competitiveness & profitability of the business. It follows then that the study of human resource management (HRM) is a vital part of the business & the ability to manage people effectively is a key skill requirement for the effective business manager. The process is a complex one. Partly this complexity stems from the fact that one is dealing with people, with all the inevitable variation in skills, personalities, attitudes & behaviours which this implies. HRM is further complicated by the major changes we are experiencing in technologies, in patterns of trade & business & the need for businesses & their employees to respond quickly if they are to remain competitive. The need for all managers to have competence in HRM is becoming inescapable. Increasingly as organisations become flatter, with fewer layers of management, line managers are playing an increasingly important role in the management of people. This course is designed to help you understand these issues & begin to acquire some of the knowledge & skills required for effective management of people. ...

Principles of Management Course This course is designed for potential or newly appointed managers. It is designed to improve the competence & confidence of staff by making them aware of sound business principles & management techniques, & above all "how to use them". Many organisations, especially the bureaucratic government & local authorities, spend huge sums of money on training managerial staff & then deny them the opportunity to practice the modern management techniques they have learned. This course introduces the student to the study of management concepts & allows time to develop the individual skills used for their own work. ...

Principles of Remuneration Course The current term used to describe the payment arrangements for people at work is reward, & this is associated closely with the idea of linking payment to performance. This, in turn, is inextricably linked with the idea of Human Resource Management that has the potential to transform the people management processes in & around organisations. In this course, we  investigate the strategic approach to reward, job evaluation & performance pay. ...

Private Investigating Course The private investigating course need not only appeal to those wanting to start an agency of their own, but also to anyone wanting to have more investigative power / skills in their own business & private life. Our private investigating course is intended to equip the student with many means of accessing all forms of information in a legal & moral manner. About Private Investigating Private investigators, or 'private eyes', work for the legal profession, councils, insurance companies, individuals or groups of people to undertake investigatory law services or investigative due diligence. Professional investigators work secretly to gather information & to check facts for their clients. Many private detectives own their own agencies & work for themselves, with flexible hours & the freedom to make their own business decisions.   ...

Product & Operations Management Course Operations management is concerned with the ways of achieving the most effective & efficient use of an organisation's resources, such as its financial & human resources, its capital resources & its raw materials. It is concerned with making a better product or service & with making it more efficiently or at lower cost. Operations management is therefore centrally concerned with the achievement of organisational objectives & ultimately with the achievement of business success. Although the course presents operations management as a specialist business function, it will become clear that many of the ideas & techniques are relevant to many other management specialists. As you will see throughout this course there are many parts to the discipline of operations management & the course is likely to be of value to any manager in any business. ...