Product & Operations Management Course Operations management is concerned with the ways of achieving the most effective & efficient use of an organisation's resources, such as its financial & human resources, its capital resources & its raw materials. It is concerned with making a better product or service & with making it more efficiently or at lower cost. Operations management is therefore centrally concerned with the achievement of organisational objectives & ultimately with the achievement of business success. Although the course presents operations management as a specialist business function, it will become clear that many of the ideas & techniques are relevant to many other management specialists. As you will see throughout this course there are many parts to the discipline of operations management & the course is likely to be of value to any manager in any business.