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Service Management

This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
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  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9781461415534
Availability: In Stock
£81.00

Product Description

This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, & ensure profitability in the retail sector.

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World - A physical grouping, commonly used to describe earth and everything associated with ti

Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

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