The objective of this course is to provide a technical & practical overview of Voice over IP (Vo IP). The course identifies the

Pricing on Customer value is based solidly on the principle of "exchanging something I value for something you

This course is designed for sales advisors who make calls selling products & services to clients where outbound calls made are

Lean thinking has become a widely adopted improvement approach that can greatly simplify processes & improve performance. At the

In order to gain credibility with senior managers & other influential stakeholders the L&D team must be able to demonstrate the

Whether to charge VAT to an overseas customer for services supplied depends on the VAT place of supply rules. There is not one

Is your charity paying too much or reclaiming too little VAT? You are not exempt from VAT merely because you are a charity. However,

This course is an introduction to the UK & EU VAT & customs duty implications of trading in goods & services between the EU &

This course is for businesses which trade in goods with other member states of the EU, including via the internet. It gives in-depth,

This one day course is designed for both finance & development staff who need to be certain that their organisations are coping