As computer & telephony integration proceeds, it has been predicted that present voice & data networks will combine to become

To introduce an overview of the concepts, vocabulary & terminology associated with Voice over IP (Vo IP). The course also looks

Voice over IP reduces your telephony costs & provides unique opportunities for integrating voice, video & data.

In this

The objective of this course is to provide a technical & practical overview of Voice over IP (Vo IP). The course identifies the

Pricing on Customer value is based solidly on the principle of "exchanging something I value for something you

Lean thinking has become a widely adopted improvement approach that can greatly simplify processes & improve performance. At the

In order to gain credibility with senior managers & other influential stakeholders the L&D team must be able to demonstrate the

The aim of this course is to explore diversity in the workplace, focussing on the complexities of difference which can initiate

Whether to charge VAT to an overseas customer for services supplied depends on the VAT place of supply rules. There is not one

Is your charity paying too much or reclaiming too little VAT? You are not exempt from VAT merely because you are a charity. However,