To introduce an overview of the concepts, vocabulary & terminology associated with Voice over IP (Vo IP). The course also looks

Voice over IP reduces your telephony costs & provides unique opportunities for integrating voice, video & data.

In this

The objective of this course is to provide a technical & practical overview of Voice over IP (Vo IP). The course identifies the

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This course is designed for sales advisors who make calls selling products & services to clients where outbound calls made are

In order to gain credibility with senior managers & other influential stakeholders the L&D team must be able to demonstrate the

The aim of this course is to explore diversity in the workplace, focussing on the complexities of difference which can initiate

Whether to charge VAT to an overseas customer for services supplied depends on the VAT place of supply rules. There is not one

Is your charity paying too much or reclaiming too little VAT? You are not exempt from VAT merely because you are a charity. However,

This course is an introduction to the UK & EU VAT & customs duty implications of trading in goods & services between the EU &