Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language
...The new Companies Act repeals & consolidates the earlier Companies Acts of 1985, 1989 & 2004. During its passage through Parliament
...The task confronting the person appointed as company secretary is considerable. Not only are there over 1, 100 pages of requirements
...The title 'facilities manager' is used to describe a wide variety of job functions. This intensive one-day seminar provides an
...Why you should attend this seminar The current economic climate poses a number of challenges for finance professionals. These
...Experienced administrators can take a great deal of pressure off their managers by leading a team of administrators to ensure
...This two day course has been designed to enable administrators to enhance their personal effectiveness & working practices, build
...This course aims to provide the administrator with the essential skills to be successful in their role. Beginning
...The aim of this two-day course is to provide practical guidance to new managers on many aspects of their new role. This will
...This course will teach delegates to present the right image for their organisation through effective communication and customer care. It will show you how to build rapport through appropriate tone and demeanour and handle complaints or difficult people.
This course will teach delegates to present the right image for their organisation through effective communication & customer care. It will show you how to build rapport through appropriate tone & demeanour & handle complaints or difficult people. Essentially, this is a course that will ensure each customer has a good experience & will return to your organisation.
This training may be available onsite; please contact us if you are interested.