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The Effective Administrator

Overview

This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with 'what good looks like', it focuses the key skills of managing workload, time management & assessing priorities, effective

RIP - This product is no longer available on our network. It was last seen on 25.10.2011

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: 327-slash-42489
Availability: In Stock

Product Description

Overview

This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with 'what good looks like', it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapport
- including professional telephone techniques & email
- as well as assertiveness & dealing with difficult people & situations.

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Jargon Buster

email - An electronic communication method. Short for Electronic Mail.
Key - A physical or virtual device or code used for opening something
Telephone - A device used for communicating audio over long distances
professional - A term used to describe products or people which may be focused on specialist educational training
Professional - A person that is trained within a profession.

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Page Updated: 2012-04-02 14:24:00

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