Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language
...The new Companies Act repeals & consolidates the earlier Companies Acts of 1985, 1989 & 2004. During its passage through Parliament
...The task confronting the person appointed as company secretary is considerable. Not only are there over 1, 100 pages of requirements
...This course will teach delegates to present the right image for their organisation through effective communication & customer
...Why you should attend this seminar The current economic climate poses a number of challenges for finance professionals. These
...Experienced administrators can take a great deal of pressure off their managers by leading a team of administrators to ensure
...This two day course has been designed to enable administrators to enhance their personal effectiveness & working practices, build
...This course aims to provide the administrator with the essential skills to be successful in their role. Beginning
...The title 'facilities manager' is used to describe a wide variety of job functions. This intensive one-day seminar provides an overview of facilities management with particular emphasis on the management and control of service provision. The content
The title 'facilities manager' is used to describe a wide variety of job functions. This intensive one-day seminar provides an overview of facilities management with particular emphasis on the management & control of service provision. The content also examines the role of facilities management, the skills & qualities required, as well as providing valuable guidance to those considering appointing a facilities manager or outsourcing support services. The seminar reviews the stages of defining a FM strategy, tendering FM contracts, including a review of the structure of contract documents, & selection & appointment of contractors. It also tackles how to control day to day delivery & management of services in line with business objectives, as well as pointing out common pitfalls & how to avoid them.
The day is highly interactive with break-out sessions & teaching points illustrated with practical examples from life.
This training may be available onsite; please contact us if you are interested.