Selling by telephone is arguably more difficult than face to face selling. This telephone sales training course covers all key

With legislative changes & new case law, how can you be sure that you are complying with the Law? An error could result in significant

Testers never have enough time. But how long should we have to test? How long will enough testing take?

This course looks

This course has been designed to provide TETRA engineers & technical professionals with a comprehensive coverage of TETRA services,

This course provides a comprehensive overview of information security concepts & industry best practices & is the

The Bribery Act 2010 comes into force in April 2011. It reforms the criminal law & will enable the authorities to deal more effectively

As managers find that there are more & more demands on them every day, having efficient & effective administrators is vital.

This internationally recognised qualification from the Chartered Management Institute will give aspiring middle managers the opportunity

Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language