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Telephone/Telesales Skills: Generating New Business By Telephone
Selling by telephone is arguably more difficult than face to face selling. This telephone sales training course covers all key aspects of telephone selling from cold calling to appointment making, objection handling and closing the sale.
Product Description
Selling by telephone is arguably more difficult than face to face selling. This telephone sales training course covers all key aspects of telephone selling from cold calling to appointment making, objection handling & closing the sale.
This telephone sales training course starts by looking at the challenges of selling using the telephone. Each step of the sales process is then covered from planning calls, the first contact, the introduction & what to say through to establishing needs, making your sales case, objection handling & closing. There are practical exercises at each key stage to provide delegates with the opportunity to develop their skills with individual review & support from the tutor.
This training may be available onsite; please contact us if you are interested.
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