Cross-selling & up-selling is a superb way to increase the value of every customer contact by suggesting other products

In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also have

In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also have

Achieve performance by harnessing collective power. Build an effective & reliable sales channel, market, or alliance. Create

This introductory workshop will provide a good foundation for those new to selling. The content focuses on basic sales formula

This course is designed to support delegates who wish to accelerate their own development within Management. It is designed to

Search Engine Optimisation Advanced Workshop
- is a one day practical, hands-on course aimed at technical webmasters & software

Excellent service desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities

Develop the essential skills for inspirational & effective Service Desk leadership.

Being an effective Service Desk

Develop the essential skills for inspirational & effective service desk leadership. Being an effective service desk manager requires