Confidence can elude even the most capable individuals, dampening morale & holding them back. This course aims to build the confidence
...In this interactive session you will take a look at Neuro-Linguistic Programming (NLP) techniques to help you change the way you
...Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way?
...You can't touch it, you can't photograph it, & you can't record it in your books as an asset. You can't even sell it on when
...This course is designed to make sure that your stand staff can meet, greet & facilitate business when representing your company
...In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also have
...In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also have
...Achieve performance by harnessing collective power. Build an effective & reliable sales channel, market, or alliance. Create
...This introductory workshop will provide a good foundation for those new to selling. The content focuses on basic sales formula
...The course looks at the new legal obligations imposed by the SAO legislation & considers the practical implications for 'risk
...Cross-selling and up-selling is a superb way to increase the value of every customer contact by suggesting other products and services that may be of interest to the customer. This course will teach you the skills you need to add value to your customers'
Cross-selling & up-selling is a superb way to increase the value of every customer contact by suggesting other products & services that may be of interest to the customer. This course will teach you the skills you need to add value to your customers' personal or professional purchase while increasing sales for your organisation.
You'll leave this programme with a new attitude towards the sales aspect of the customer service role & the skills needed to be successful in cross-selling, up-selling & overcoming initial resistance.
This training may be available onsite; please contact us if you are interested.