Expert tips & 300 sample letters make business & personal correspondence a snap. When trying to close a sale answer a complaint or offer thanks a well--crafted letter can make all the difference. Packed with practical advice & 300 easy--to--adapt sample letters this all--purpose guide shows readers how to write letters that get results --at work & at home. Covering the nuts--&--bolts of letter writing as well as the secrets of high--impact prose the book delivers proven recipes for attention--grabbing introductions persuasive arguments memorable phrases & closing clinchers. Best of all it offers guidance on business & personal letters for every circumstance from job hunting selling fundraising & asking favors to giving a reprimand responding to criticism expressing sympathy & declining gracefully. It's the only reference anyone will ever need to write the perfect letter whatever the occasion.