Six Sigma

Start Six Sigma Fast-And Achieve Powerful Business Benefits Within Months This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year. Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola Stephen A. Zinkgraf and his contributors show how to rapidly align people strategy processes and customers in support of your initiative-and gain powerful momentum for success. Youll walk through preparing for an enterprise-wide launch executing it flawlessly and establishing a foundation for achieving sustainable results over the long term. Zinkgrafs techniques roadmaps and milestones can help you quickly launch any complex change initiative-even those
unrelated to Six Sigma. Taken together they offer a complete framework for driving and managing change: the 1 core competency for twenty-first century executives. Coverage includes * Leading Six Sigma: roadmaps milestones and techniques for delivering fast sustainable gains * Effectively preparing flawlessly executing and extending your impact for years to come * Identifying opportunities building teams choosing partners defining metrics managing risk and much more * Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative Discover how to get dramatic business results from Six Sigma faster than you ever thought possible and use Six Sigma to drive transformative change for years to come. Writing for executives and initiative
leaders Stephen A. Zinkgraf presents a high-speed methodology for linking Six Sigma to business strategy planning and executing a flawless launch aligning the entire enterprise behind performance improvement and achieving powerful results in both the short and long term. Zinkgraf helped lead Larry Bossidys pioneering Six Sigma program at AlliedSignal-he and his team have participated in more than fifty Six Sigma launches. In this book he reveals best practices for leading every step of the process. Youll learn how to identify prioritize and charter breakthrough projects...choose the right partners...define roles...build and train teams...mitigate risks...implement effective metrics...and evangelize" the organization. Then after youve launched Zinkgraf shows how to improve your
program-and use HR IT and other business levers to extend your impact. Simply put if youre leading Six Sigma this books Six Sigma roadmaps milestones and techniques represent the fastest route to the most business value. * Master the lessons of the worlds best Six Sigma deployments Learn from the experiences of AlliedSignal Motorola 3M and fifty other Six Sigma leaders * Link Six Sigma directly to your balance sheet Set aggressive measurable business goals-and achieve them * Plan and execute a flawless launch-within 90 days! Define priorities organize teams choose partners structure enterprise-wide deployments and more * Sustain Six Sigma for the long term Using a clearly defined leadership roadmap align organization structure compensation succession planning IT resources and more * Avoid
the classic Six Sigma "failure modes" Why Six Sigma projects fail and how to keep it from happening to you Preface xiii Acknowledgments xvii About the Author xix Contributors List xxi PARTI: PRE-LAUNCH 1 Chapter 1: Six Sigma-The Initiative the Deployment the Technology 3 Chapter 2: The True Nature of Six Sigma: The Business Model 17 Chapter 3: Six Sigma Launch Philosophy 37 Chapter 4: Getting Early Support: Selecting a Six Sigma Provider 55 Chapter 5: Strategy: The Alignment of External Realities Setting Measurable Goals and Internal Actions 69 Chapter 6: Defining the Six Sigma Program Expectations and Metrics 87 PART II: THE FIRST 90 DAYS 103 Chapter 7: Defining the Six Sigma Project Scope 105 Chapter 8: Defining th"