Management, Unions & Employees Course In this course we look at the concept of the human resource specialist being a consensus negotiator.  This is one of the seven fundamentals of contemporary HRM: a broadening of the personnel/HR role to encompass the situation where managers were no longer in a position to make unilateral decisions. It was necessary to win employee consent. We look at the progress of employee relations & the concept of employee involvement. Involvement is largely concerned with preventing or alleviating the alienation that can arise between employee & management in the execution of particular jobs. As many employees may be included, procedures for involvement need to include a collective approach & possibly the recognition of trade unions. We then go on to look at health, safety & welfare. First we consider some definitions & then look at the development of this area in relation to personnel management. Legislation has been built up to cover many aspects & we look at this in detail. In the 1990s, concern about working conditions that prevailed in earlier years is replaced by issues of stress & concern for the individual operating in today's social & business environment. ...

Managing Finance & Information Course This course has been developed to give the student the underpinning knowledge, understanding & skills at managing finance & information systems within organisations. The emphasis is on the management process, giving an understanding of the concepts, theories & systems, & thereby developing the skills needed to manage financial resources & handle information in a way that will improve your decision making ability. Each section gives a clear framework in which to review, examine & apply the key concepts, theories & systems. Packed with examples from real business, self-assessment exercises, assignments & task-based activities, this course will enable students to more easily develop their knowledge & skills. ...

Managing People Course Management is a broad concept. Trying to encapsulate it in a single definition is bound to be a tricky process. Peter Drucker (The Practice of Management, Heinemann Ltd, 1955) commented: ' Management is a practice rather than a science.' This is somewhat self-evident, but to try to make rules for successful management, in the same way as a chemical process, ignores the main element of variability.  The aims of this course are to look at the ways mangers work towards organisational harmony within the context of the organisational culture & development. There is significant emphasis on teams & individuals & their roles within the organisation. Furthermore emphasis is given to effect management communication & planning with a view to achieving organisational success. Before finally concentrating on effective management techniques that can be employed in monitoring & controlling employees. ...

Managing Performance Course This course aims to introduce people to the key principles of managing performance & how to handle Employee Relations matters in a professional & proactive manner. The course offers the essential knowledge & skills required to ensure performance is managed effectively & efficiently. At the end of the course, students will be able to: Understand how to set & monitor performance targets. Describe employment contracts, the legal requirement for contracts & the benefits for employers & employees. Describe equal opportunities legislation & how to put these into practice. Understand the principles & good practice of managing discipline & dismissal. Be able to take the appropriate action when dealing with conduct related matters. Deal effectively with aggressive & assertive conduct. ...

Managing the Enterprise Course Naylor (2004) defines management as: “…the process of achieving organisational objectives, within a changing environment, by balancing efficiency, effectiveness & equity, obtaining the most from limited resources & working with & through people.” This course has been chosen because it presents the information on management in an interesting way, & encourages a high level of student participation. The course has been written to help you to develop your understanding of each topic, & highlighting the key points. The course will require you to undertake practical activities, whilst others are more reflective & ask you to think about some of the concepts covered & then to relate them to your own experience. In either case, completing the course will add a further dimension to your studies & enable you to make sense of the material presented to you by applying it to the real world & to your own frame of reference. On completion of this course you will be able to: Demonstrate theoretical & integrated applications of concepts, models, & techniques associated with the integrative, holistic nature of the business enterprise. Analyse & synthesise arguments focusing on the value creation process in any for profit & for non-profit organisational entity & the management challenges posed by diverse stakeholders. Collaborate as a group to assess & resolve issues through the ability to access information, interpret, synthesise & communicate to others collectively and/or individually, using current retrieval, analysis & presentation tools. Develop an awareness of the Business Environment. ...

Manicure & Pedicure Training Course Realising the value of a well-groomed exterior in enhancing self confidence, this ...

Market Relations Course This course looks at the relations of an organisation within the market, including those with customers, other stakeholders & their social responsibilities. Each section gives the student a clear framework in which to review the approaches taken by market-oriented companies in a competitive & changing environment. It provides an understanding of the approaches of marketing-orientated businesses & describes how to collect data & analyse the market-place. Packed with examples from real business, self-assessment exercises, assignments & task-based activities, this course will enable students to more easily develop their knowledge & skills. ...

Marketing Course Marketing is concerned with identifying & satisfying customers' & consumers' needs. Its aim is to ensure that the business is able to anticipate changes in these needs, & to gain & retain customers efficiently & profitably. Although marketing is concerned with satisfying these needs, its scope goes far beyond the process of selling goods & services. Indeed, to be truly effective, the marketing process needs to be present throughout the entire business process, building on a broad understanding of the markets which the business serves, designing into the product or service the characteristics which consumers & customers will find attractive & ensuring that the entire business adopts policies & strategies that cater for their needs. About our Marketing Course Marketing is sometimes presented as a discrete, specialised function or as a set of techniques. But as this marketing course will make clear, a more appropriate understanding of marketing only emerges when it is viewed as a business philosophy or as a principle around which the business can be organised & managed. ...

Byte Size Marketing Course The concept & practice of marketing is concerned with putting the customer first. The working definition of marketing used in this course expresses this idea neatly: " The achievement of corporate goals through meeting & exceeding customer needs better than the competition." We can think of marketing as a philosophy that underpins & drives the activities of an organisation. We can also regard it as a business function & process concerned with the set of activities necessary to obtain & service demand for an organisation's products.  All elements of marketing serve to determine the approach of organisations & ultimately their business performance. In this course, we provide an overview of marketing by looking at the complexity of delivering an ever-changing set of products & services within a business context that is broad, subject to economic fluctuations & volatile consumer taste & dem&. More specifically, we look at the philosophy of marketing & introduce marketing planning & the business context in which organisations operate
- the marketing environment. After participating in this course, you should be able to: define the marketing concept define marketing as a business orientation & as a business activity distinguish between different business orientations recognise the management issues involved in creating a market-driven organisation define what is meant by the marketing mix, & identify its key elements & the characteristics of an effective mix identify & describe the key stages in the marketing planning process identify key changes in the marketing environment, & how these may impact on marketing decisions.
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