Performance at Work Course
Training activity may place emphasis on a number of different factors:
the development & acquisition of knowledge
the development of skill
the changing of attitude.
Defining the current position & identifying what is needed in the future in each of these areas is a complex & challenging task for managers. Every individual employed in the organisation ought to be covered in the assessment & identification of training & development. This
Includes:: research scientists, salesmen & saleswomen, accountants, typists & chief executives.
After participating in this course, you should be able to:
describe ways of identifying training needs
recognise potential solutions to identified training needs
describe methods for monitoring training
identify methods for reviewing the performance of individuals
understand discipline & grievance procedures
describe strategies to support employees in improving their performance.
In working through this session, you will practise the following BTEC common skills:
Managing & Developing Self
Working with & Relating to others
Communicating
Managing Tasks & Solving Problems
Applying Numeracy
Applying Technology
Applying Design & Creativity