Byte Size Marketing Course
The concept & practice of marketing is concerned with putting the customer first. The working definition of marketing used in this course expresses this idea neatly:
" The achievement of corporate goals through meeting & exceeding customer needs better than the competition."
We can think of marketing as a philosophy that underpins & drives the activities of an organisation. We can also regard it as a business function & process concerned with the set of activities necessary to obtain & service demand for an organisation's products. All elements of marketing serve to determine the approach of organisations & ultimately their business performance.
In this course, we provide an overview of marketing by looking at the complexity of delivering an ever-changing set of products & services within a business context that is broad, subject to economic fluctuations & volatile consumer taste & dem&. More specifically, we look at the philosophy of marketing & introduce marketing planning & the business context in which organisations operate
- the marketing environment.
After participating in this course, you should be able to:
define the marketing concept
define marketing as a business orientation & as a business activity
distinguish between different business orientations
recognise the management issues involved in creating a market-driven organisation
define what is meant by the marketing mix, & identify its key elements & the characteristics of an effective mix
identify & describe the key stages in the marketing planning process
identify key changes in the marketing environment, & how these may impact on marketing decisions.