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The Manager's Role In Customer Service

The manager's role in business is to ensure that their company continues to grow by attracting new customers and keeping existing ones. To fulfil the second part of this statement the manager must be secure in the knowledge that their customers are

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: MPDMRCSE-slash-36014
Availability: In Stock
£845.00

Product Description

The manager's role in business is to ensure that their company continues to grow by attracting new customers & keeping existing ones. To fulfil the second part of this statement the manager must be secure in the knowledge that their customers are satisfied with the service they receive. Managers must also ensure that staff are aware of their responsibilities in delivering the best service available & support them at every opportunity.

This training may be available onsite; please contact us if you are interested.

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Page Updated: 2012-04-02 14:24:00

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