This intensive & practical course focuses on providing supervisors & first line managers with a recognised qualification whilst

There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for

As world economic conditions worsen, so the need for L&D professionals to act as internal consultants will increase, so ensuring

The object of this course is to provide delegates with an awareness & understanding of the Internet, Intranet & Extranet Technologies

This practical & comprehensive three day programme uses psychometric tools, case studies, group discussions, management games

The manager's role in business is to ensure that their company continues to grow by attracting new customers & keeping existing

This is a practical real life course, which helps to build confidence & skill for first time managers with some experience as

The ownership & control of intellectual property rights is crucial to the success of any business. The price of making

The ability to deliver a service that will 'delight your customers every time' will help to give your company a vital competitive