This course covers the latest developments & brings your knowledge up to date. Participants will gain a complete & up-to-date
...The course is an in-depth study of server load balancing using Foundry Networks' Server Iron products. The course focuses in on
...Developing a network infrastructure that supports voice, data & video applications provides a significant opportunity
...The communications market is undergoing rapid change. No longer can market players & services be classified into sectors
...This inspirational one-day workshop is packed full of fresh concepts & strategies that are guaranteed to maximise your
...This telephone training course deals with telephone etiquette when making both incoming & outgoing calls. Live calls are made
...Selling by telephone is arguably more difficult than face to face selling. This telephone sales training course covers all key
...With legislative changes & new case law, how can you be sure that you are complying with the Law? An error could result in significant
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This course looks
...In a tutor-led environment delegates will learn to deal effectively and professionally with customers over the telephone. The course will introduce ways to structure and manage the call appropriately, obtain the right information and deal effectively
In a tutor-led environment delegates will learn to deal effectively & professionally with customers over the telephone. The course will introduce ways to structure & manage the call appropriately, obtain the right information & deal effectively with more demanding situations. There will be the opportunity to put this into practice during the session via role-play & evaluation.